Terms of Service

1. We reserve the right to modify the Terms of Use at any time without giving you any prior notice. Your use of our services following any such modification constitutes your agreement to follow and be bound by the Terms of Use, as modified. Any additional terms and conditions, disclaimers, privacy policies, and other policies applicable to general and specific areas of our services or to any particular services offered by us are also considered as Terms of Use. By agreeing to these terms, you also agree to the terms of use of the service, which are available at www.Wiggles.in.

2. You acknowledge that you will be bound by this agreement for availing of any of the veterinary services offered by us.

3. Your right to use our website and our veterinary services will be solely at the discretion of Wiggles.in.

   • You acknowledge that you will be bound by this agreement for availing of any of the veterinary services offered by us.

   • The services may change from time to time, at the sole discretion of Wiggles.in, and the agreement will apply to our veterinary home visits & home services and your use of the website to avail the veterinary service/s, as well as to all information provided by you on Wiggles.in website at any given point in time.

   • This Agreement defines the terms and conditions under which you are allowed to use the Website and describes the manner in which we shall treat your account while you and/or your Pet/s are registered as a member with us. If you have any questions about any part of the Agreement, please get in touch with us at support@Wiggles.in

   • By downloading or accessing the website to use our veterinary services and products offered by Wiggles.in, you irrevocably accept all the conditions stipulated in this agreement, the Pet Parent’s Consent, and any Privacy Policy, and agree to abide by them. This agreement supersedes all previous oral and written terms and conditions (if any) communicated to you relating to your use of the website to avail of our services. By availing of any veterinary service & products, you signify your acceptance of the terms of this agreement.

   • We reserve the right to modify or terminate any portion of the agreement for any reason and at any time, and such modifications shall be informed to you in writing. You should read the agreement at regular intervals. Your use of the website following any such modification constitutes your agreement to follow and be bound by the agreement so modified.

   • You acknowledge that you will be bound by this agreement for availing of any of the services offered by us. If you do not agree with any part of the agreement, please do not use the website or avail of any of our services. The agreement is published in compliance with, and is governed by the provisions of Indian law, including but not limited to:

     1. the Indian Contract Act, 1872,

     2. the (Indian) Information Technology Act, 2000, and

     3. the rules, regulations, guidelines, and clarifications framed thereunder, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules", and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 (the "IG Rules").

   • You must be 18 years of age or older to register, use our veterinary services for your pets, or visit or use the website in any manner. By registering, visiting, and using the website or accepting this agreement, you represent and warrant to Wiggles.in that you are 18 years of age or older and that you have the right, authority & capacity to use the website and our veterinary services available through the website, and agree to and abide by this agreement. Read our 'Membership and Access Bound by Local Restrictions' section in 'Legal'.

SmartVet Online Vet Consultation Services

You understand & agree that ‘SmartVet’ services are offered through remote online video consultation by licensed & qualified veterinary practitioners and you undertake the responsibility of medical services and risks involved. The SmartVet services are available from 9am to 9pm, Monday to Sunday (7 days a week). Before opting for the online service, you agree to sign the e-agreement for SmartVet consultation thereby agreeing to the terms and conditions mentioned in it. Wiggles.in will ensure high quality of veterinary service but will not be responsible for any service or medicinal error including criminal activity by any veterinarians. You understand and agree that the services offered by Wiggles.in directly or through veterinarians of Wiggles.in have a risk of failure and/or adverse effects resulting in the possible mortality of your pet. You understand and agree that Wiggles.in does not guarantee any assured recovery or assured outcome from the veterinary service offered. You agree to provide a safe online environment for our service providers/veterinarians to discharge their duty and you will ensure that they are not harassed, abused, bullied, or troubled in any way psychologically, or emotionally. If case, any of the aforementioned circumstances arise, during or after the services are rendered/have been rendered, Wiggles.in will be authorized to take appropriate legal action. You authorize Wiggles.in to collect the pet’s and your data and use/share the same with others (without revealing your identity). Wiggles.in will not be responsible for misuse of your data by our veterinarians, employees, or other parties. You will make payments to Wiggles.in as per the terms agreed and will not link it with the outcome of the service provided/to be provided. Charges will be conveyed at the time of booking & any additional charges incurred will be conveyed to you after the service.

Products

You understand & agree that our products are made exclusively for pets such as Cats, Dogs, Puppies, Kittens etc. & are approved by veterinarians and that you understand & undertake the responsibility of the risks involved. Our products can be purchased from our official website (www.wiggles.in) or from other e-commerce portal/application. Wiggles.in will ensure high quality of pet products but will not take any responsibility for any harm, side-effects, or failure of a product’s efficacy. You also understand that we will not be responsible for the delivery service of our products like any destruction, failure to deliver, etc & you will be redirected to communicate your grievances with the 3rd party vendor responsible for delivery. You understand and agree that Wiggles.in does not guarantee any assured recovery or assured outcome from the use of our products as each pet is different & might need special assistance. By purchasing our products, you also agree to the terms & conditions laid down by us for the return/cancellation of the same. You authorize Wiggles.in to collect the pet’s and your data and use/share the same with others (without revealing your identity). Wiggles.in will not be responsible for the misuse of your data by our behaviorists, affiliates, employees, or other parties. You will make payments to Wiggles.in as per the terms agreed and will not link it with the outcome of the service provided/to be provided. Charges will be conveyed at the time of booking & any additional charges incurred will be conveyed to you after the service.